how do VR escape rooms work?

Just as in traditional escape rooms, our VR escape rooms require players to complete some objective within a time limit. In groups of up to four, players walk around in the same physical space and collaborate to solve problems.

We create situations not possible in traditional rooms - a space station with a sweeping view of the Earth, a time machine that requires players to solve puzzles across different time periods - but by reaching out with their hands via controllers and manipulating objects and the environment, players progress through the scenario and either succeed or fail.

who can participate? Any age limitations?

We can accommodate ages 12 and older. Participants must be able to operate headsets on their own and be able to follow basic rules that ensure the safety of themselves, other players, and the equipment. This means young players should be able to read, listen to directions and maneuver through games independently. Children with heads that are too small to fit in the headsets or hands too small to fit around the controllers, unfortunately, will not be able to participate.

All participants must complete a waiver. All minors under 18 years old must have waivers signed by their parents or guardians.

Can i book one headset for several guests?

For your best gaming experience and for the benefits of other players, we allow one player per headset. Headset swapping is not allowed.

any physical limitations for participation?

Since the experience is very visual, visual impairment is a limitation.

People with heart problems, motion sickness, prone to seizures, and pregnant women need to proceed with caution at their own risk.

If you have a medical condition, psychiatric condition, or similar, please consult with your doctor before participating.

will i feel dizzy or nauseous?

Removing the risk of VR motion sickness is a priority for every experience. The escape rooms especially are designed for free-roam movement, player’s views are in total synchronization with their real-world movements.

If you notice signs of discomfort, please notify a staff member immediately and they will be able to assist you.

What should I wear?

Light-weight, comfortable clothes you can easily move around in and sneakers/flat shoes are recommended. You will be actively playing so heaving clothing and heels may hinder your movement.

Glasses with large frames may not fit into the VR headsets so contact lenses are recommended when possible. And for optimal comfort, long hair should be worn down rather than in a high bun or ponytail.

Do you sell food? Can I bring my own?

Outside food is not permitted. We do have water bottles available for purchase. And there is a Cafe in the downstairs main lobby with food and beverages.

Do I need to make a reservation before coming?

Please make a reservation before coming to be sure that you will have stations available. For walk-ins, please use the QR codes in the downstairs lobby to see what available times can be reserved.

What is your cancellation policy?

All sales are final. Bookings are non-refundable upon purchase. You can, however, change the date and time of your booking if it is more than 24 hours in advance.

Do you have parking?

There is parking available outside the Team Tactics facility in our shopping plaza (Springwood Shopping Center).